Shiraz - Makes 30 Bottles (23 Litres)
Boasts a concentrated blend of plum and blackberry fruit, with spice and chocolate in a firm structure that leads to a tannic, fruity finish and hints of smoky oak. This wine is a mouth-filling, dark and delicious treat.
Oak Intensity: MEDIUM
Vintners Reserve, the industry's first 28-day kit, contains 100% pure varietal grape juice and concentrate. This 10 litre wine kit continues to set the standard in its category by yielding wines of excellent, quality, flavour and aroma. Vintners Reserve offers a wide range of varieties that allows the winemaker to experience numerous styles and tastes. Enjoy within one month of bottling. Each kit contains 10 litres of juice and makes 30 bottles of good quality wine.
Here are some good instructions to follow: http://www.winexpert.com/images/WV_VR_Inst_Oct2011.pdf
UK Orders Under £65
|Order Weight||Royal Mail Tracked 48||Royal Mail Tracked 24||Express Courier|
|0 - 1.4 Kgs||£2.95||£4.95||£5.95 (for exceptions see below)|
|1.4 - 2.5 Kgs||£3.95||N/A||£5.95 (for exceptions see below)|
|2.5 Kgs +||N/A||N/A||£5.95 (for exceptions see below)|
UK Orders Over 2.5 Kgs
|Under £65||Over £65|
Includes most postcodes - see exceptions below
Choice of STANDARD
Scottish Highlands: FK17-99, G83, IV1-30, IV31-39,
KW all,PA21-33, PA35-40, PH18-26, PH30, PH31-42
Scottish Islands: HS1-9, IV40-54, IV55-56, KA27, KA28,
KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE all
|Isle of Man - please select 'Isle Of Man' as the country, Not UK
|Northern Ireland - please select 'Northern Ireland' - All BT postcodes
|Jersey & Guernsey - please select country, Not UK - VAT is charged||£13.70||£13.70|
There is NO weight restriction for UK orders. You will NOT incur extra charges if your order is very large or heavy
Very small orders
For eligible very small and light orders such as sachets of yeast, etc, there will also be the options of Standard Royal Mail post at £0.95 and First Class Royal Mail at £1.45. All other orders are tracked, for urgent orders please choose Express Courier only.
For urgent orders please choose Express Courier only.
With high stock levels all orders are dispatched as quickly as possible, usually within one working day or less, at busy times and holidays this may take a little longer. For urgent orders please select the Express Courier' service which is tracked
*FREE Shipping is available on most UK orders over £65, exceptions apply. Does not apply to Northern Ireland, Isle Of Man and remote Highlands/Islands or Guernsey and Jersey postcodes which incur a courier surcharge
Free shipping is by standard courier and may take longer than the Express Courier option
Express 1-2 working day shipping is available for all items for £5.95 to eligible postcodes
Please provide your email address and phone number for order updates and/or tracking information
We use Parcelforce for our courier deliveries and the parcel usually needs to be signed for. If for any reason you are out or unable to take the delivery, the couriers may attempt to leave your parcel with a neighbour for you and put a card through your door. If they are unable to deliver the parcel, when possible it will be taken to your local Royal Mail sorting office or Post Office, or they will re-attempt delivery the next working day for you. A calling card will be left with details of where the parcel is. Estimated time slots will be introduced soon to help with delivery. You can enter an alternative shipping address at the checkout such as your place of work, etc, if you know you will be out, or we can add a delivery note to your parcel such as 'Please leave with a neighbour' or 'Please leave in porch' if you email us any specific delivery instructions after placing the order and we are more than happy to add them to your parcel for you. Parcelforce will follow any instructions whenever possible but it is at the discretion of the delivery driver and cannot be guaranteed. Orders left in a place specified by the customer are at the customers own risk.
IMPORTANT - For urgent orders you must select the tracked courier option, the Royal Mail service is slower and can in some cases take much longer. In the case of any problems courier deliveries can be resolved much more quickly. Please always check at your local sorting office where Royal Mail will take any parcel they cannot deliver for any reason.
Shipping prices are calculated automatically and are limited to a maximum charge of £5.95 for most UK postcodes
Does not apply to;
Northern Ireland, Isle Of Man and remote Highlands/Islands postcodes
Scottish Highlands & Islands affected postcodes:
Channel Islands - Please select Guernsey / Jersey as country. Other Channel Islands use UK > Highland/Islands options.
VAT will be charged on all International orders (including The Channel Islands)
INTERNATIONAL ORDERS - Please see rates below
We ship to many countries and the list is being added to whenever possible, please select the correct country on the drop down menu. International shipping rates are priced on weight and value, and are limited to 25kgs per parcel. If your order exceeds 25kgs the shipping cost is based on the number of parcels needed to send the order. If needed we will contact you with any problems on international shipping restrictions. Please note the following;
We cannot ship pressurised containers such as CO2 bulbs overseas
Glass items will be packed as well as possible but we cannot guarantee glass items on overseas orders
The cost of shipping does not include any taxes or customs charges which some countries charge. It is the responsibility of the customer to pay any charges on international orders.
Please contact us with any questions regarding international shipping
Shipping rates based on orders per 25kgs:
International Shipping Rates
|Ireland (Republic Of)||£17.26|
Can I return my order?
We want you to be 100% happy with your order from Home Brew Online and have total confidence ordering from us. We will accept returns for the usual reasons detailed below. When returning any item to us it is very helpful to email us first with details to enable us to help you and process it as effectively as possible.
What do I do if I receive the wrong item?
Please email or call us to inform us of the mistake and we will advise how to return the incorrect item(s) where necessary and resolve as quickly as possible for you.
What do I do if my order arrives damaged?
Please email or call us to inform us of the damage and we will arrange to replace or exchange whichever is best, please do not dispose of anything until we have resolved for you as it may need to be recovered.
What do I do if my order is faulty when it arrives?
Please email or call us to inform us of the fault and we will provide details of how to return the faulty item(s) where necessary and arrange for a replacement. Please do not dispose of any item until we have resolved for you.
What do I do if my order develops a fault after it has been used?
Please email or call us to report any problems with a product, as we can resolve and replace any items if necessary. Many products have guarantees and we will help wherever possible. Products that have been used must not have been misused, and please keep the damaged or faulty items as they may be needed or exchanged.
What do I do if I change my mind about something when it arrives?
Please email or call us with any item you have changed your mind about and wish to return. Items can be returned up to 30 days from date of delivery. Orders over the Christmas period can be returned until the end of January. Items returned due to no fault of our own may incur a 10% re-stocking fee. Postage paid for the delivery of your order is non-refundable. Your remaining refund will be credited after the returned goods have been checked over and must be fit for re-sale. Please do not return goods which aren’t in their original, re-saleable condition. We won’t send out items to other customers that have been returned and aren’t in perfect condition. Any items returned which are not in perfect, original condition won’t be credited so please ensure adequate packing methods are used.
Can I return my item personally?
Yes, if you live nearby and it is more practical to hand deliver an item please contact us.
Who pays the return postage costs?
If the order needs to be returned because of a fault or a mistake on our part then your postage costs will be refunded. We will refund reasonable costs up to the value of 1st Class Royal Mail recorded. If the order is returned because it wasn't suitable or you changed your mind the postage costs are your responsibility. Returned items are your responsibility until we receive them so please use an appropriate service such as Royal Mail recorded. If an item is going to cost more than £15 to return please let us know as this is our maximum postage credit amount, we will arrange for collection in these circumstances.
How will I know if you have received my returned item?
You will automatically receive a confirmation email when your returned item is received.
How long will my return take to process?
We aim to process your return as quickly as possible and usually complete them within a week. Please allow slightly longer at seasonal peaks.
How will I know when my return is completed?
You will receive an email to update you when your return is completed to let you know either that your replacement product is on its way or that your refund has been processed.